Answers
Frequently asked questions
Everything about privacy, pricing, models and deployment. If it is not here, support will answer it.
How do I get started?
Download the desktop companion app for macOS or Windows from inchambers.ai. The Word add-in is installed automatically.
What platforms are supported?
Microsoft Word add-in for Windows and Mac.
How does the Free Trial work?
30-day trial with 11 AI models (credit card required), or 7-day trial with 8 models (no card). Cancel anytime.
How is my data kept private?
Data goes directly to your AI provider. We never see your documents, prompts, or credentials.
Does content go to your servers?
No. Your browser connects directly to AI providers. We never see or store document content.
Where are templates stored?
Locally on your device. Optional encrypted cloud backup to Google Drive or OneDrive.
What AI account do I need?
Bring your own API keys. Works with OpenAI, Anthropic, Google, and more. You pay AI providers directly with zero markup.
What AI models can I use?
11 models from Anthropic, OpenAI, Google, xAI, and DeepSeek. Enterprise tiers also support Azure AI and Google Cloud AI.
Can I switch between providers?
Yes. Switch providers and models anytime from Settings. No lock-in.
What plans are available?
Free Trial (7 days, no credit card required) and per-seat platform plans. Bring your own API keys. All plans include access to 11+ AI models.
Can I cancel anytime?
Yes. Cancel from Settings or email support. Active until billing period ends.
Any hidden fees?
No. You pay AI providers directly with zero markup. Simple per-seat platform pricing, no hidden usage fees.
What can I do with Inchambers?
Document review, risk analysis, redlines, drafting, clause libraries, AI chat, formatting, and more. Supports 1300+ document types.
What is the Template Library?
Save and reuse templates, clauses, and prompts. Saves 60-80% on AI costs. Stored locally with optional cloud backup.
What file formats?
DOCX, DOC, PDF, and plain text.
How do I contact support?
Email [email protected]. Response within 24 hours on business days.
Can multiple people share an account?
Starter is single-user. Professional supports up to 10 seats. Enterprise has unlimited seats.
